Scotland Away ticket holder information
All the information you need to know if you are attending the Scotland v England 150th Anniversary Heritage match
England head to Glasgow to take on Scotland in celebration of their 150th Anniversary. The fixture takes place at 7:45pm BST, Tuesday 12 September at Hampden Park
Ticket Collection Point
Tickets can be collected from the Voco Grand Central Hotel. There will be a designated side entrance on Hope Street
There will be visible Wembley stewards available to direct supporters across both days
Collection Dates and Times
Monday 11 September
Location: Voco Grand Central Hotel
Opening times: 10am until 8pm
Tuesday 12 September
Location: Voco Grand Central Hotel
Opening times: 10am until 6:45pm
* From 5pm the Hope Street entrance will be closed. Supporters collecting after 5pm on match day will need to enter via the main hotel reception
Tickets for this match, as with all away matches, will be for individual collection only.
Please note we will not have the ability to re-print or re-issue tickets.
In line with ESTC membership rules, should your ticket be passed on or attempted to be used multiple times, at least the original ticket holder will be banned, pending appeal
What you need when to collect your tickets
You will need a physical form of Photo ID to collect your ticket.
Acceptable forms of Photo ID to collect your ticket from The FA staff are:
- A valid Passport or Driving License
- Your ESTC Membership Card
If your membership card has not yet arrived, or you have lost it, do not panic.
If you are part of a group, each member must collect their ticket in person. Please be aware that all members of the group do not have to collect at the same time, however it will not be possible for a member (or non-member) to collect a ticket on another member’s behalf. We would advise collecting your tickets on MD-1, as we anticipate longer queues at our Ticket Collection Point on matchday.
To improve time-efficiency when collecting tickets, we would also suggest arriving as a group if you booked your tickets together. If you are unable to collect with the rest of your group, you will be required to inform us of the name of the person who booked your ticket (Lead Booker), alongside having your own ID.
Other Important Information
- Gates are due to open at 6:15pm on matchday
- You are advised not to take bags into the stadium if possible. Bags bigger than A4 will not be allowed into the stadium
- Food and drink can only be purchased by card in the away end
- Currently there is no update on a potential holdback. If it is decided there is, it is likely to be approx. 20 minutes. We will let fans know if we receive any further updates
- Any supporters who are visibly drunk may be refused entry into the stadium by local authorities
Due to demand, and lack of cancellations, we will not accept any walk-ins to the ticket collection point. If we receive any further cancellations, we will redistribute these tickets via the Waiting List. We will both call and email any members if we can offer them a ticket
If you are no longer able to attend, we kindly ask that you cancel your ticket by completing the Cancellation Form here. This will help us allocate your ticket to another supporter on the waiting list
Travel advice:
FA Security Reminder
In recent months, we have seen a rise in pyrotechnics, flares and smoke devices being brought to stadiums around the country and abroad. It is important to highlight that these items are not only illegal inside a football stadium, but these prohibited items can also cause great harm to people. These pyrotechnics and flares can burn at up to 2,000°C and can cause significant injuries to carriers and fellow spectators. We have also seen several incidents that have resulted in people experiencing breathing difficulties, distress, and discomfort. The potential injuries sustained as a result of someone using a pyrotechnic include:
- Serious injuries, such as loss of limb or fingers
- Severe burns, due to temperatures of up to 2,000°C
- Breathing problems, due to smoke inhalation
- Loss of hearing or sight, because of the explosive power
Anyone reported in possession of a pyro in or outside of the stadium will run the risk of their ESTC Membership being suspended in addition to the regulations and consequences set by the police.
How to Report an Incident to us whilst you are abroad
The FA continues to work hard to ensure a safe and enjoyable atmosphere for all supporters.
If you witness any xenophobic, racist, homophobic or anti-social behaviour before, during or after the match, you can report it in confidence by emailing ESTC@TheFA.com or by calling or texting us on (+44)7790371105.
Please be aware that The FA will always investigate reports of inappropriate behaviour at an England game.
For more information regarding fan behaviour, please refer to the ‘Rules of Membership’
As always, when travelling abroad, we ask that members treat the cities and locals with respect. Any unacceptable behaviour whilst following England may result in:
- Removal from the stadium
- Police involvement and possible criminal proceeding
- Football Banning Order applications in England
- Suspension from the ESTC membership
- Withdrawal of future match tickets
We will not tolerate any excessive behaviour and will be working with all the relevant stakeholders to ensure every fan has a safe trip. Any member who does not follow the ESTC membership rules outlined will run the risk of losing their membership privileges and tickets for future fixtures, including the UEFA EUROs.
Remember, members should act as ambassadors for the England team and act in such a way that will continue to enhance the image of English supporters and the national side.
We hope you enjoy the game