The best way to contact the England Supporters Travel club is by emailing ESTC@Thefa.com where a member of the team will aim to respond to you within 7 working day maximum.  We will always seek to prioritise time sensitive queries, relating to upcoming matches or sales.

Unfortunately, the ESTC does not have a direct phone line to contact.  We do however operate a mobile number on match day for our away fixtures.

The England Supporters Travel Club 2024-2026 Road to UEFA Euro 2024 Germany membership is now open to all members Right here

The membership fee for the Travel Club covers the cost of the security checks which are carried out on all members and the administration costs related to managing the assignment of away match tickets. Costs also include the production and dispatch of membership packs, travel guides and other documentation for away games.

If you require wheelchair accessible or ambulant accessible seating, you can call 0800 093 0824 during the relevant sales period.

Please be aware that you will receive one additional companion ticket if you are eligible. If you are purchasing disabled tickets for the first time, you will need to provide your proof of disability so that your membership can be updated. We accept PIP forms or letters from GPs or hospitals.

Yes. When registrations open for away match tickets you need to ensure you select the appropriate ticket - either 'wheelchair accessible seating' or 'general access'. Please take into consideration that not all international stadiums are equipped with the same facilities as Wembley Stadium; if you have specific accessibility requirements, please email ESTC@thefa.com during an away match sale to request more information. 

Please be aware that tickets to England away friendlies and qualifiers are for collection only in the host city. 

The England Supporters Travel Club 2024-2026 Road to FIFA World cup 2026 will run from 14 July 2024 until 19 July 2026. 

Travel Club members receive priority access to home match sales. Unless otherwise stated, the first members' sale window is open to Travel Club members only so that they can access the best available tickets. The second sale period is then open to both Travel Club and members of the free England Supporters Club before the home match goes on general sale. Travel Club members will receive £5 off their home match ticket (£2.50 for juniors) during both priority members' sales. 

Go to Tickets | Wembley Stadium and select the fixture you wish to purchase tickets for.

Please be aware that tickets are subject to availability and all members can purchase up to 8 tickets while each ticket will be assigned to an eligible ESTC FAN. If you require a group booking, please select the 'group' tab on the ticketing website during the general sale. 

It is not possible to retrospectively apply the Travel Club discount on tickets purchased outside the priority sales periods.

My England Football and ESTC members receive priority access to up to 8 home match tickets which will need to be assigned to 8 ESTC FAN numbers. If you require a group booking of more than 8 tickets, select the 'group' tab on the ticketing website and choose the relevant number of adult and junior tickets. The group booking option is subject to availability and only available in general sale. 

For each England away friendly or qualifier, the England Supporters Travel Club will first open a 'registration' period whereby Travel Club members can register their interest in purchasing a ticket. Once this registration period has closed, a ballot will take place and supporters will be notified that they have been successful in being allocated a ticket, they will be able to purchase during the advertised sales window via Tickets | Wembley Stadium. 

If an away match is oversubscribed (the number of members who have registered their interest in the game is greater than the allocation we have received), the tickets will be allocated in the following way:

70% of the ticket allocation will be offered to the ESTC members with the highest number of caps.  The number of caps you will require to qualify for the top 70% of the ticket allocation will depend on: (a) the number of members at the relevant time who have applied for the match; and (b) the size of our allocation for that game. The remaining 30% of the ticket allocation will be balloted to all remaining members who registered their interest.  More detailed information can be seen here - How it works: ESTC Away Match Sale | England Football

Tickets for England away friendlies and qualifiers are for collection only in the host city - no tickets will be posted to members prior to the match. All ticket holders will be emailed collection details prior to the match taking place. 

If you are successfully allocated tournament group match tickets, these will be distributed via the FIFA/UEFA Ticketing App closer to the tournament. As per the Terms and Conditions of the Travel Club, some ESTC members will be required to collect their tournament tickets from members of FA security. These members will be notified prior to the tournament with full details on how to collect their tickets.

Please be aware that conditional knockout match tickets secured through The FA may need to be collected in person in the host city. Full details will be emailed to members after England's qualification to each knockout round.

Tickets for England home games are typically dispatched 2-3 weeks prior to kick-off. Tickets may arrive up to 48 hours before kick-off. If you do not receive your tickets in time. Please head to the Stadium ticket office with Identification and your order number to collect your tickets. 

Caps are loyalty points awarded to members of the England Supporters Travel Club for attending an England Men's Senior friendly or qualifier using tickets purchased from the FA. Two caps are awarded for attendance of an England Senior International Men’s fixture. One cap Is awarded for renewal of membership, and One bonus cap is awarded for the renewal of 3 consecutive membership cycles. You will only ever have a total of Two bonus caps on your account at one time.

Members can build up their caps level with the aim of applying for tournament fixtures, away matches or exclusive opportunities. If a tournament fixture or away match is oversubscribed, a ballot will be undertaken using the caps system to fairly allocate tickets to members. 

The ballot operation can be seen here - How it works: ESTC Away Match Sale | England Football

For more information, please read section 6.2 of our Rules of Membership.             

Caps are allocated based on attendance - not when tickets are purchased. For home games 2 caps are added to ESTC accounts within a few days of attending an England friendly or qualifier. For caps to be allocated correctly, supporters will need to assign their fan number to their ticket at the point of purchase in the priority members sale(s). Once that ticket is then scanned at the turnstiles, your attendance is recorded and will be updated onto your membership within a few days of the match. Supporters who purchase within the general sale will have  

Travel Club members who attend England away match friendlies and qualifiers, will have their caps added within a few days of the game taking place. Caps are only awarded for tickets purchased directly from The FA and no caps are awarded for attending tournament fixtures. 

You will need to email ESTC@thefa.com with the order number and fan number(s) that need assigning. You will need to do this before the match takes place or within 21 days of attending. Please be aware that we cannot retrospectively apply caps for games outside of the 21 days or for tickets purchased prior to becoming a member. No caps are awarded to members who purchase their tickets through third party websites.

No caps will be awarded if your ticket has not been scanned/you do not attend the game. 

When purchasing tickets, you need to assign the junior member's FAN number to the junior ticket in your order. Caps will be allocated as normal, within a few days of attending the fixture.

It is not possible to retrospectively apply caps to junior FAN numbers for matches that took place more than 21 days ago or were attended prior to becoming a member. 

If you wish to create a linked junior to your account, please login to the website here ,click "My Account" and half-way down your account page you'll be able to link existing junior members or create a new one. Please be aware it is not possible to link adult accounts to other adult accounts.                                                                          

Due to the volume of requests, we receive from supporters, the fairest way we allocate player escort places is through ESTC competitions. The competition will usually be open a month in advance of an England match and will be communicated to all ESTC members. For safety purposes, only juniors aged between 7-11 years old are eligible for player escort places. 

For player escort places to England U21 matches, please email the host stadium directly.                     

Sportsworld are the Official Travel Partner of The FA and deliver exceptional travel solutions to watch our nations’ teams compete all over the world. Sportsworld have been delivering travel and logistics around major football events since the 1982 World Cup in Spain.

To be eligible to book official England away travel packages via Sportsworld you must be a member of the England Supporters Travel Club.

To find out more, click here: www.sportsworld.co.uk/fa-travel/  

All applicants to the Travel Club agree to checks being made with the police and other relevant authorities. This is to ensure the integrity of the membership scheme and to help maintain the safety and security of travelling members. The security check also helps ensure that tickets are not distributed to banned members. 

If you inform us of any Relevant Offence when you apply and you are subsequently excluded from becoming a Member, you will receive a full refund of your membership fee and any match ticket(s) purchased. If you fail to inform us, you will not be entitled to a refund. For more information regarding the security checks and Relevant Offences, please read our Rules of Membership.

No, My England Football and England Supporters Travel Club are separate membership schemes from Club Wembley. If you are a Club Wembley member and wish to join My England Football or ESTC, you will need to sign-up on this website. Once you've done that, please email ESTC@thefa.com with your details so your accounts can be linked going forward.

My England Football and England Supporters Travel Club members should act as ambassadors for the Three Lions. Any violent, anti-social, racist, homophobic or discriminatory behaviour before, during or after England matches may result in suspension from the membership, the withdrawal of England match tickets, removal from the stadium and possible criminal proceedings. English football is valued around the world for its standards of passion - we want our members to enhance this reputation by showing respect for the game, opposition players and fellow fans.

It is against membership rules to sell or advertise to sell England match tickets.

To view the full membership rules, please follow this link: RULES OF MEMBERSHIP